Privacy

This privacy policy explains how WebBrook Engineering Advisory (“we”, “us”) handles personal information collected through https://webbrookcore.click and related enquiries.

Data controller

WebBrook Engineering Advisory
Office 10, 34 Demo Road, Canberra ACT 0000
Email: contact@webbrookcore.click
Phone: +61 2 0000 9850

Information we collect

• Enquiry forms: name, email, optional consultation interest, optional platform/tools description, and message content
• Email and phone: information you choose to send when contacting us directly
• Technical logs: standard server or hosting logs such as IP address, browser type, and pages requested
• Cookies: as described in our cookies policy

We do not ask for government identifiers, payment card numbers, or health information through the website form.

Purposes

We use personal information to respond to enquiries, prepare proposals, deliver consulting engagements, improve site reliability, and meet legal obligations.

Legal basis and Australian Privacy Principles

We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth) where applicable. We collect information that is reasonably necessary for our functions and keep it secure with proportionate measures.

Retention

Enquiry records are kept for up to 24 months if no engagement follows, or for the life of the client relationship plus seven years for engagement-related correspondence and invoices, unless a longer period is required by law. Server logs are retained according to our hosting provider’s standard periods, typically no longer than 90 days unless investigating an incident.

Sharing

We share personal information with:

• Hosting and email providers who process data on our instructions
• Professional advisers when required for legal or accounting reasons
• Authorities when required by law

We do not sell personal information.

International transfers

Some hosting or email subprocessors may store data outside Australia. Where that occurs, we take reasonable steps to ensure recipients handle information consistently with Australian privacy expectations, including contractual clauses where appropriate.

Your rights

Subject to the Privacy Act and other law, you may request access to personal information we hold about you, correction of inaccurate information, or information about our privacy practices. Contact contact@webbrookcore.click. You may complain to the Office of the Australian Information Commissioner if you are unsatisfied with our response.

Children

The site is aimed at professional audiences. We do not knowingly collect personal information from children through the enquiry form.

Changes

We may update this policy by posting a revised version on this page with an updated effective understanding from the publication date.